Customer Reviews
190+ five-star Google reviews from Mr Secured customers across Brisbane, Gold Coast, and Sunshine Coast. Channel 9 Today Show featured.
Real Google reviews from Mr Secured customers · 190+ five-star Google reviews · Featured on Channel 9 Today Show
What Brisbane homeowners and businesses say about Mr Secured
Below are real reviews left on Google by Mr Secured customers across Brisbane, the Gold Coast, the Sunshine Coast and Ipswich. Every review is sourced directly from our Google Business Profile and is published here in full. Mr Secured currently holds 190+ five-star reviews with a perfect 5.0 / 5 average rating on Google.
→ View the full Google reviews page
Selected customer reviews
Jake Stewart · Brisbane homeowner · 5★
“Jarrod and his team was amazing in every step of the way. From explaining different types of security systems to installing everything professionally. We now have complete peace of mind.”
Verified Google review
Chantel Fakhry · Residential customer · 5★
“Jarrod was incredibly patient, explaining everything clearly. Even after our appointment, he went above and beyond answering my call and walking me through the system again.”
Verified Google review
Greg Catton · Residential customer · 5★
“From my very first discussion with Jarrod I knew he was the guy we needed. He re-programmed our entire setup and installed new Ajax video sirens. My girls all feel extremely safe. FIRST CLASS!”
Verified Google review
Sarah M. · Brisbane homeowner · 5★
“Professional, on time, and the install was clean. Cameras look great and the app works perfectly. Couldn’t recommend Mr Secured highly enough — these guys know their stuff.”
Verified Google review
Daniel T. · Commercial customer · 5★
“Best decision we made for our business. The commercial CCTV setup is rock solid and the team gave us honest advice on what we actually needed — no upselling.”
Verified Google review
Featured on Channel 9 Today Show
Mr Secured’s CCTV installation captured intruders at a Gold Coast home in real time, in a story that aired nationally on Channel 9’s Today Show. Watch the segment on 9NOW.
Trust & accreditation
- QLD Security Provider Licence Class 2 · No. 4546326
- ASIAL Member (Australian Security Industry Association Ltd)
- $20M Public Liability Insurance for security installation
- Authorised Dahua installer · Authorised Hanwha Wisenet installer · Certified AJAX installer
- Owner-installed since 2014 · 15+ years total industry experience
Ready to join 190+ five-star customers?
Book a free on-site security assessment and quote. Mr Secured will visit your property, design a system to your specific needs, and provide a fixed written quote within 24 hours. No high-pressure sales, no obligation.
Call 0490 130 339 · info@mrsecured.com.au · Request a quote online
Related guide: If you’re evaluating a CCTV system for your Brisbane property, our Brisbane CCTV system buyer’s guide covers camera types, pricing tiers, NVR vs cloud storage, placement strategy, and the common installation mistakes that cost Brisbane homeowners money.
Body corporate / apartment building customer? If you’re researching an intercom-specific installer, our sister business Intercom Solutions operates under the same Mr Secured Pty Ltd licence (#4546326), the same owner-installer (Jarrod Edwards), the same $20M PLI — but with dedicated body corporate, strata, and high-rise focus. The 190+ Google reviews on this page apply to the same install standard.

